LinkedIn Learning Writing Customer Service Emails\01.Introduction\0101.Welcome.mp4
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LinkedIn Learning Writing Customer Service Emails\01.Introduction\0101.Welcome.srt |
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LinkedIn Learning Writing Customer Service Emails\01.Introduction\0102.What is a great customer service email.mp4
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LinkedIn Learning Writing Customer Service Emails\01.Introduction\0102.What is a great customer service email.srt |
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LinkedIn Learning Writing Customer Service Emails\01.Introduction\0103.Excercise files.mp4
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LinkedIn Learning Writing Customer Service Emails\01.Introduction\0103.Excercise files.srt |
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LinkedIn Learning Writing Customer Service Emails\02.Answer the Customer's Question\0201.Learn to read emails critically.mp4
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LinkedIn Learning Writing Customer Service Emails\02.Answer the Customer's Question\0201.Learn to read emails critically.srt |
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LinkedIn Learning Writing Customer Service Emails\02.Answer the Customer's Question\0202.Anticipate follow-up questions.mp4
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LinkedIn Learning Writing Customer Service Emails\02.Answer the Customer's Question\0202.Anticipate follow-up questions.srt |
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LinkedIn Learning Writing Customer Service Emails\02.Answer the Customer's Question\0203.Answer all of the customer's questions.mp4
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LinkedIn Learning Writing Customer Service Emails\02.Answer the Customer's Question\0203.Answer all of the customer's questions.srt |
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LinkedIn Learning Writing Customer Service Emails\02.Answer the Customer's Question\0204.How to answer difficult questions.mp4
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LinkedIn Learning Writing Customer Service Emails\02.Answer the Customer's Question\0204.How to answer difficult questions.srt |
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LinkedIn Learning Writing Customer Service Emails\02.Answer the Customer's Question\0205.Challenge Questions.mp4
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LinkedIn Learning Writing Customer Service Emails\02.Answer the Customer's Question\0205.Challenge Questions.srt |
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LinkedIn Learning Writing Customer Service Emails\02.Answer the Customer's Question\0206.Solution Questions.mp4
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LinkedIn Learning Writing Customer Service Emails\02.Answer the Customer's Question\0206.Solution Questions.srt |
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LinkedIn Learning Writing Customer Service Emails\03.Show Customers You've Read Their Email\0301.Explain your process to the customer.mp4
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LinkedIn Learning Writing Customer Service Emails\03.Show Customers You've Read Their Email\0301.Explain your process to the customer.srt |
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LinkedIn Learning Writing Customer Service Emails\03.Show Customers You've Read Their Email\0302.Paraphrase the customer's situation.mp4
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LinkedIn Learning Writing Customer Service Emails\03.Show Customers You've Read Their Email\0302.Paraphrase the customer's situation.srt |
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LinkedIn Learning Writing Customer Service Emails\03.Show Customers You've Read Their Email\0303.Acknowledge the customer's feelings.mp4
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LinkedIn Learning Writing Customer Service Emails\03.Show Customers You've Read Their Email\0303.Acknowledge the customer's feelings.srt |
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LinkedIn Learning Writing Customer Service Emails\03.Show Customers You've Read Their Email\0304.Challenge Reading carefully.mp4
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LinkedIn Learning Writing Customer Service Emails\03.Show Customers You've Read Their Email\0304.Challenge Reading carefully.srt |
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LinkedIn Learning Writing Customer Service Emails\03.Show Customers You've Read Their Email\0305.Solution Reading carefully.mp4
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LinkedIn Learning Writing Customer Service Emails\03.Show Customers You've Read Their Email\0305.Solution Reading carefully.srt |
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LinkedIn Learning Writing Customer Service Emails\04.If You Must Apologize, Be Sincere\0401.When and how to apologize.mp4
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LinkedIn Learning Writing Customer Service Emails\04.If You Must Apologize, Be Sincere\0401.When and how to apologize.srt |
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LinkedIn Learning Writing Customer Service Emails\04.If You Must Apologize, Be Sincere\0402.What to write after you apologize.mp4
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LinkedIn Learning Writing Customer Service Emails\04.If You Must Apologize, Be Sincere\0402.What to write after you apologize.srt |
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LinkedIn Learning Writing Customer Service Emails\04.If You Must Apologize, Be Sincere\0403.Avoid cliché language.mp4
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LinkedIn Learning Writing Customer Service Emails\04.If You Must Apologize, Be Sincere\0403.Avoid cliché language.srt |
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LinkedIn Learning Writing Customer Service Emails\04.If You Must Apologize, Be Sincere\0404.When to empathize.mp4
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LinkedIn Learning Writing Customer Service Emails\04.If You Must Apologize, Be Sincere\0404.When to empathize.srt |
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LinkedIn Learning Writing Customer Service Emails\04.If You Must Apologize, Be Sincere\0405.Challenge Sincere.mp4
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LinkedIn Learning Writing Customer Service Emails\04.If You Must Apologize, Be Sincere\0405.Challenge Sincere.srt |
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LinkedIn Learning Writing Customer Service Emails\04.If You Must Apologize, Be Sincere\0406.Solution Sincere.mp4
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LinkedIn Learning Writing Customer Service Emails\04.If You Must Apologize, Be Sincere\0406.Solution Sincere.srt |
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LinkedIn Learning Writing Customer Service Emails\05.Customize Templates to Avoid Sounding Robotic\0501.Use the template as a starting point.mp4
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LinkedIn Learning Writing Customer Service Emails\05.Customize Templates to Avoid Sounding Robotic\0501.Use the template as a starting point.srt |
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LinkedIn Learning Writing Customer Service Emails\05.Customize Templates to Avoid Sounding Robotic\0502.Make templates customizable.mp4
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LinkedIn Learning Writing Customer Service Emails\05.Customize Templates to Avoid Sounding Robotic\0502.Make templates customizable.srt |
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LinkedIn Learning Writing Customer Service Emails\05.Customize Templates to Avoid Sounding Robotic\0503.Build rapport.mp4
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LinkedIn Learning Writing Customer Service Emails\05.Customize Templates to Avoid Sounding Robotic\0503.Build rapport.srt |
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LinkedIn Learning Writing Customer Service Emails\05.Customize Templates to Avoid Sounding Robotic\0504.Challenge Templates.mp4
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LinkedIn Learning Writing Customer Service Emails\05.Customize Templates to Avoid Sounding Robotic\0504.Challenge Templates.srt |
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LinkedIn Learning Writing Customer Service Emails\05.Customize Templates to Avoid Sounding Robotic\0505.Solution Templates.mp4
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LinkedIn Learning Writing Customer Service Emails\05.Customize Templates to Avoid Sounding Robotic\0505.Solution Templates.srt |
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LinkedIn Learning Writing Customer Service Emails\06.Build Your Email Writing Skills to Build Your Career\0601.Self evaluation.mp4
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LinkedIn Learning Writing Customer Service Emails\06.Build Your Email Writing Skills to Build Your Career\0601.Self evaluation.srt |
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LinkedIn Learning Writing Customer Service Emails\06.Build Your Email Writing Skills to Build Your Career\0602.Volunteer to help rewrite templates.mp4
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LinkedIn Learning Writing Customer Service Emails\06.Build Your Email Writing Skills to Build Your Career\0602.Volunteer to help rewrite templates.srt |
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LinkedIn Learning Writing Customer Service Emails\06.Build Your Email Writing Skills to Build Your Career\0603.Spelling, punctuation, and grammar.mp4
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LinkedIn Learning Writing Customer Service Emails\06.Build Your Email Writing Skills to Build Your Career\0603.Spelling, punctuation, and grammar.srt |
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LinkedIn Learning Writing Customer Service Emails\07.Conclusion\0701.Next steps.mp4
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LinkedIn Learning Writing Customer Service Emails\07.Conclusion\0701.Next steps.srt |
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LinkedIn Learning Writing Customer Service Emails\Ex_Files_Customer_Service_Email.zip |
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LinkedIn Learning Writing Customer Service Emails\01.Introduction |
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LinkedIn Learning Writing Customer Service Emails\02.Answer the Customer's Question |
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LinkedIn Learning Writing Customer Service Emails\03.Show Customers You've Read Their Email |
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LinkedIn Learning Writing Customer Service Emails\04.If You Must Apologize, Be Sincere |
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LinkedIn Learning Writing Customer Service Emails\05.Customize Templates to Avoid Sounding Robotic |
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LinkedIn Learning Writing Customer Service Emails\06.Build Your Email Writing Skills to Build Your Career |
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LinkedIn Learning Writing Customer Service Emails\07.Conclusion |
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LinkedIn Learning Writing Customer Service Emails |
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