"The great use of a life is to spend it for something that outlasts it." ―William James 1842-1910
  • U: Anonymous
  • D: 2018-06-23 12:05:58
  • C: Unknown

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ReScene version pyReScene Auto 0.6 ZH File size CRC
Download
12,106
Stored files
1,299 3CECDDC6
324 07ED3C6A
RAR-files
lcsf-6237-zh.rar 50,000,000 2A05EDC9
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lcsf-6237-zh.r08 50,000,000 3DD3F7CE
lcsf-6237-zh.r09 50,000,000 6F0704C2
lcsf-6237-zh.r10 24,142,047 75C3670C

Total size: 574,142,047
Archived files
Customer Service Foundations\Exercise Files\Ex_Files_Customer_Service_Foundations.zip [11dda9d344348b52] 1,177,375 8E1E1670
Customer Service Foundations\5.4. Solve Problems\18.Take ownership of problems.mp4 [8b5dac49789990fc] 30,126,212 1E592C15
Customer Service Foundations\5.4. Solve Problems\24.Anchor your own attitude.mp4 [e0a63f9340fb00cb] 25,657,866 53C77CEE
Customer Service Foundations\5.4. Solve Problems\19.Act on customer feedback.en.srt 6,726 12E80D65
Customer Service Foundations\5.4. Solve Problems\22.Prevent negative emotions.en.srt 5,604 1D44618A
Customer Service Foundations\5.4. Solve Problems\23.Defuse angry customers.mp4 [e2a0bf2fb3be7800] 36,110,300 96BE8ACF
Customer Service Foundations\5.4. Solve Problems\20.Empathize with customers.en.srt 7,680 9143954D
Customer Service Foundations\5.4. Solve Problems\23.Defuse angry customers.en.srt 8,721 F06E5D8D
Customer Service Foundations\5.4. Solve Problems\24.Anchor your own attitude.en.srt 6,285 B413B6A0
Customer Service Foundations\5.4. Solve Problems\21.Expand your influence.mp4 [d3dd2b40f4ee688c] 23,701,905 9100CA26
Customer Service Foundations\5.4. Solve Problems\20.Empathize with customers.mp4 [8f24c6134e0a94f4] 29,183,228 E10B2B7A
Customer Service Foundations\5.4. Solve Problems\19.Act on customer feedback.mp4 [b2eebc48f3bbf8f7] 23,713,782 12823407
Customer Service Foundations\5.4. Solve Problems\21.Expand your influence.en.srt 6,822 0F0DA46E
Customer Service Foundations\5.4. Solve Problems\18.Take ownership of problems.en.srt 7,927 59222AD4
Customer Service Foundations\5.4. Solve Problems\22.Prevent negative emotions.mp4 [bfaf18202fbbc34] 22,693,521 9D8CF9BB
Customer Service Foundations\1.Introduction\02.What to know before watching this course.en.srt 3,369 EA862DBE
Customer Service Foundations\1.Introduction\02.What to know before watching this course.mp4 [f91e55606cdf42b8] 15,639,323 85F149BC
Customer Service Foundations\1.Introduction\01.Welcome.en.srt 2,474 7D27BA97
Customer Service Foundations\1.Introduction\01.Welcome.mp4 [6363f36762d05597] 9,597,749 43BD3B95
Customer Service Foundations\2.1. Outstanding Customer Service\06.Create a customer service vision.mp4 [50cd1ddf37bfb37d] 19,757,492 91220D19
Customer Service Foundations\2.1. Outstanding Customer Service\03.Define outstanding customer service.mp4 [7c68d76ceb78684a] 28,001,963 2A7D0A8C
Customer Service Foundations\2.1. Outstanding Customer Service\06.Create a customer service vision.en.srt 5,077 8F95381C
Customer Service Foundations\2.1. Outstanding Customer Service\05.Identify your customers.en.srt 6,331 D06BBAD2
Customer Service Foundations\2.1. Outstanding Customer Service\03.Define outstanding customer service.en.srt 6,933 6B1A6C32
Customer Service Foundations\2.1. Outstanding Customer Service\04.Determine the value of outstanding customer service.mp4 [fe065d1e63e1287b] 20,242,752 7A19727E
Customer Service Foundations\2.1. Outstanding Customer Service\04.Determine the value of outstanding customer service.en.srt 5,389 4ABC0DB3
Customer Service Foundations\2.1. Outstanding Customer Service\05.Identify your customers.mp4 [567b73be49d24dfc] 22,147,916 D84BDD61
Customer Service Foundations\6.Conclusion\25.Next steps.mp4 [d27d9b26422ab4b5] 15,284,751 0837047C
Customer Service Foundations\6.Conclusion\25.Next steps.en.srt 4,794 76B1F9BF
Customer Service Foundations\4.3. Exceed Expectations\14.Actively listen to customers.mp4 [aa0bfbd179ad453b] 35,429,084 97665C5F
Customer Service Foundations\4.3. Exceed Expectations\16.Manage expectations.mp4 [598478259377e271] 24,589,545 DAA34646
Customer Service Foundations\4.3. Exceed Expectations\13.Uncover customer needs.mp4 [b84886493f4ddf15] 14,023,417 7032AA4E
Customer Service Foundations\4.3. Exceed Expectations\15.Identify emotional needs.en.srt 4,415 B2FAF5F0
Customer Service Foundations\4.3. Exceed Expectations\16.Manage expectations.en.srt 7,390 ADB32DE4
Customer Service Foundations\4.3. Exceed Expectations\17.Go the extra mile.mp4 [a290093ccdedd526] 35,137,986 33F9B248
Customer Service Foundations\4.3. Exceed Expectations\17.Go the extra mile.en.srt 7,708 A210BDC9
Customer Service Foundations\4.3. Exceed Expectations\13.Uncover customer needs.en.srt 4,685 17AD8B51
Customer Service Foundations\4.3. Exceed Expectations\14.Actively listen to customers.en.srt 8,757 8E414BB4
Customer Service Foundations\4.3. Exceed Expectations\15.Identify emotional needs.mp4 [5e49876fe708e063] 16,430,060 D112EAA0
Customer Service Foundations\3.2. Build Rapport\12.Enhance likability via email, chat, or SMS.en.srt 5,401 B1795F56
Customer Service Foundations\3.2. Build Rapport\07.Connect rapport to outstanding service.en.srt 5,857 655484DB
Customer Service Foundations\3.2. Build Rapport\12.Enhance likability via email, chat, or SMS.mp4 [1194e111bc87aed4] 12,613,438 174609DC
Customer Service Foundations\3.2. Build Rapport\09.Start a conversation.mp4 [3c1c2ad656eb3d18] 18,827,727 1C5062E0
Customer Service Foundations\3.2. Build Rapport\09.Start a conversation.en.srt 6,193 D4A8949B
Customer Service Foundations\3.2. Build Rapport\08.Implement techniques to build rapport.mp4 [3f9460ec5fb45b03] 20,031,468 15E59304
Customer Service Foundations\3.2. Build Rapport\10.Enhance likability in person.mp4 [b30933a9f07994af] 24,638,441 FF2E2B50
Customer Service Foundations\3.2. Build Rapport\11.Enhance likability on the phone.en.srt 5,391 D45358B5
Customer Service Foundations\3.2. Build Rapport\10.Enhance likability in person.en.srt 5,499 834B6152
Customer Service Foundations\3.2. Build Rapport\08.Implement techniques to build rapport.en.srt 6,706 0CE5D409
Customer Service Foundations\3.2. Build Rapport\11.Enhance likability on the phone.mp4 [c11c55e4f53fead2] 24,758,538 495E7182
Customer Service Foundations\3.2. Build Rapport\07.Connect rapport to outstanding service.mp4 [281b74363e8ea24] 24,465,512 2F1C40A9
Customer Service Foundations\Exercise Files 0 00000000
Customer Service Foundations\5.4. Solve Problems 0 00000000
Customer Service Foundations\1.Introduction 0 00000000
Customer Service Foundations\2.1. Outstanding Customer Service 0 00000000
Customer Service Foundations\6.Conclusion 0 00000000
Customer Service Foundations\4.3. Exceed Expectations 0 00000000
Customer Service Foundations\3.2. Build Rapport 0 00000000
Customer Service Foundations 0 00000000

Total size: 574,133,485
RAR Recovery
Not Present
Labels UNKNOWN